Testimonials

Dear Mark

One of the biggest problems I face when dealing with insurance claims on behalf of clients is the inadequate level of cover arranged. I often think that where involved, brokers are to keen to keep prices low to compete with online offerings rather than deal with what the client actually needs.

When I was asked to advise on a new policy for an ex-client, I had to tell him that we are not regulated to do so, but instead he should contact you. However, he went to Coversure and sent me the proposal to check over. I was horrified at what they had proposed. If he had taken the policy they had suggested with the particular insurer they recommended, any potential claim he might have made would most likely have been declined. The broker had made wildly inaccurate assumptions that put the client at risk and clearly did not understand what a high new worth client may need. I advised him and he then went to you and although you were unaware, he sent me the proposal to check over. The difference was remarkable – Lesley had interpreted his needs and requirements accurately and apart from a bit of tweaking that the client needed to attend to, the policy was something he could rely on moving forwards.

I have felt consistently confident in dealing with claims where Goldcrest Insurance have arranged the policy. Your attention to detail at the proposal stage means that the policies are correctly arranged, so that my job is just that much easier, and the client can rest easy.

Mark, thank you for your professionalism – I remain fully confident in recommending you to clients old and new knowing that they are receiving the best possible service.

Yours sincerely

Adrian Dayne
FRSA